Shipping policy

Shipping Information

At ICE GARDEN JEWELRY, every piece is carefully inspected and prepared before being shipped to ensure the best experience for our customers.

Order Processing Time

Standard items are processed within 1-2 business days.

Customized items require 3-5 business days for preparation before shipment.

Shipping Time

United States:
Estimated delivery time: 7-15 business days.

All orders include tracking information. Once your order has shipped, you will receive a shipping confirmation email with tracking details.

Please allow 24-72 hours for tracking information to update.

Shipping Delays

Delivery times may be affected by carrier delays, weather conditions, holidays, or customs procedures.

Customs & Import Fees

Customers are responsible for any customs duties, taxes, or import fees that may apply.